🪔 Diwali Store
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Shipping & Delivery Policy

Orders are processed after successful Razorpay payment verification or after a QR/UPI payment has been independently verified by our team.

Processing and dispatch

Processing and dispatch timelines may vary depending on stock availability, order volume, holidays and serviceability of the delivery address. Any estimated delivery date shown at checkout or communicated by support is an estimate, not a guaranteed date.

Address and contact details

Please provide a complete and accurate delivery address, PIN code and mobile number. Delays caused by incorrect or incomplete details may affect delivery.

Tracking and delivery issues

If you have not received your order within the communicated estimate, contact Customer Support with your order number. If a parcel arrives visibly damaged, please document the condition and contact us promptly.

Last updated: 1 November 2026

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